QUICK SUMMARY
During your first osteopathy appointment in Vancouver, an osteopath looks beyond the area that hurts. At Bonjour Osteopathy, Lucile Delorme begins by understanding your symptoms, medical history, movement patterns, breathing, daily activities, stress levels and personal goals. She then combines this information with a physical assessment to decide which approach may be most appropriate. Two people with the same complaint, such as shoulder pain, may need different treatment strategies depending on how the problem started, their nervous system response, activity levels and previous experiences. Your preferences, comfort and consent also guide the session. The goal is to develop an individualized approach that helps you better understand your body and work towards improved comfort and function.
Your First Osteopathy Appointment: More Than a Physical Examination
You book an osteopathy appointment because your shoulder hurts
your back feels stiff, or a recurring tension is starting to interfere with your everyday life.
Naturally, you expect the osteopath to examine the painful area.
But what if the most useful information comes from somewhere else entirely?
At Bonjour Osteopathy in downtown Vancouver, Lucile Delorme's assessment starts with a conversation. Before deciding which manual techniques to use, she wants to understand how your symptoms developed, what makes them better or worse, and how they affect your life.
An old injury, a recent change in training, a stressful period at work or a movement you have gradually started avoiding may all be relevant to the bigger picture.
This does not mean that every symptom has a hidden cause or that physical problems are necessarily related to stress. It means that the same symptom can have different contributing factors in different people.
As Lucile explains through her approach to care, understanding the individual is an essential part of deciding how to proceed.
1. The First Thing an Osteopath Looks At Is Your Story
How did the pain start?
One of the first questions is deceptively simple: What happened when this problem began?
Lucile wants to understand whether your symptoms appeared suddenly after an accident, developed gradually with repetitive activity, or emerged without an obvious trigger.
She also explores:
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The type of pain: Is it sharp, dull, burning, aching or more like pressure?
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The intensity and frequency: Is it constant, intermittent or becoming more frequent?
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The location and pattern: Does it remain in one area or travel elsewhere?
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The timeline: Is this a recent problem, a recurring issue or something you have experienced for months?
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Aggravating and relieving factors: Does it change with movement, rest, particular positions, exercise or sleep?
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Your everyday life: Does it affect work, sport, family responsibilities, sleep or activities you enjoy?
These questions help build a clearer picture of the problem before a physical examination begins.
For someone living in Vancouver, that context might include spending long hours at a desk, cycling to work, training for an event, hiking on weekends or returning to exercise after an injury. The activity itself is only part of the story; the frequency, intensity, recovery time and circumstances matter too.
The International Association for the Study of Pain (IASP) emphasizes that pain is a personal experience influenced by biological, psychological and social factors. This is why a useful assessment considers not only where pain occurs, but also how the person experiences it and how it affects their life.
Read the IASP's definition of pain and terminology.
Why your relationship with pain matters
Two people can report the same level of pain yet respond to it very differently.
One might continue their usual activities with a few adjustments. Another might become concerned about every movement because a previous injury was frightening or recovery was difficult.
Neither response should be dismissed.
Understanding what you believe is happening, what you are worried about and what you hope to achieve helps Lucile tailor her explanations and discuss an appropriate plan with you.
For persistent pain, this broader approach is also consistent with NICE guidance on chronic pain assessment, which recommends considering the effects of pain on a person's physical, psychological and social well-being.
2. What Your Body Communicates Beyond Words
Your symptoms are important, but the consultation also provides information about how you move and respond.
During the conversation and physical assessment, Lucile may observe your posture, breathing, facial expression, movement patterns and the way you respond to particular positions or movements.
She may also notice changes in your voice, such as speaking more quietly or loudly, a change in rhythm, or signs of hesitation. Skin colour, pallor and sweating can provide additional context.
These observations are clues, not diagnoses. A change in breathing, for example, can have many explanations. No single non-verbal sign can reliably establish that someone is stressed, in pain or experiencing a neurological problem.
The important question is whether an observation adds useful information when considered alongside your history, symptoms and examination findings.
Why breathing can be part of the assessment
Breathing is one of the things Lucile pays attention to because it is part of how we move and respond to our environment.
For example, someone who anticipates discomfort during a movement may hold their breath or tense their body. Another person may breathe differently when discussing a particularly difficult experience.
These patterns do not automatically mean that breathing is causing the pain. They may simply be useful to notice when deciding how to approach an examination or treatment.
Depending on your symptoms and goals, the assessment may also consider how your rib cage, trunk and pelvic region move together. Any examination involving sensitive areas requires an appropriate explanation and your consent.
The aim is not to interpret every detail of your body as a problem. It is to understand what is relevant to your individual situation.
3. Stress, Emotions and the Nervous System: What Is Relevant?
Pain is not simply a measurement of tissue damage.
The nervous system helps process sensory information, and the experience of pain can be influenced by many factors, including sleep, previous experiences, emotional stress and the meaning a person attaches to a symptom.
This does not make pain imaginary or mean that a physical injury is unimportant.
It means that the physical and psychological dimensions of pain can interact, with different factors playing different roles for each person.
When the fear of movement becomes part of the picture
Imagine someone who develops shoulder pain after a cycling accident.
Even once the initial injury has been assessed, the person may feel apprehensive about lifting their arm, returning to the bike or performing a movement associated with the accident.
That fear deserves attention alongside the physical symptoms. The person may need a different conversation, different movement goals and a more gradual return to activities than someone whose shoulder became painful after a sudden increase in training volume.
Lucile considers how patients manage stress and emotions, how they understand their symptoms and whether they have started avoiding movements they previously performed comfortably.
Where appropriate, standardized questionnaires or specific assessment tools can help explore aspects of pain, function or fear of movement. The choice depends on the clinical question; not every patient needs a formal questionnaire or neurological assessment.
If symptoms suggest a neurological condition or another problem requiring further investigation, an osteopathic assessment should not replace appropriate medical evaluation.
For further reading, the IASP resources on pain assessment and measurement explain why understanding a person's reported symptoms, function and experience is important to pain care.
4. Why an Osteopath May Examine an Area Away From Your Pain
If you arrive with shoulder pain, you might expect the entire appointment to focus on your shoulder.
Sometimes that is appropriate. In other cases, Lucile may also assess movement or tension in another region if there is a reasonable clinical question to explore.
This is part of a whole-body assessment, not a claim that every part of the body is connected to every symptom in a clinically meaningful way.
Can an abdominal scar be relevant to pain elsewhere?
Consider someone who has undergone abdominal surgery and later reports discomfort or restricted movement in another area.
Surgical scars can sometimes be associated with local sensitivity or restricted tissue movement. Depending on the person's history and findings, Lucile may consider whether the scar and surrounding tissues are relevant to the assessment.
She may also explore whether the person's symptoms could involve other factors, including movement habits, previous injuries or unrelated conditions.
An abdominal scar should not automatically be assumed to cause shoulder or pelvic floor pain. The relationship needs to be assessed rather than presumed, and the evidence for any proposed connection must be considered carefully.
The same principle applies when assessing the relationship between breathing, trunk movement and the pelvic floor: these structures interact, but that does not mean a problem in one necessarily explains symptoms in another.
Looking beyond the painful area means asking better questions, not assuming a hidden cause.
If you would like to learn more about this individualized approach, visit Bonjour Osteopathy's General Osteopathy page.
5. Two People With Shoulder Pain May Need Two Different Approaches
One of the clearest examples of individualized care is the difference between an overuse injury and an injury following an accident.
Lucile has encountered both situations in her work with people experiencing rotator cuff-related shoulder pain.
Example A: Shoulder pain after increasing training too quickly
Imagine an active person who increases their training load too rapidly. Their shoulder gradually becomes painful during particular exercises.
In this situation, the assessment needs to consider the volume and intensity of training, recent changes in activity, recovery and the movements that reproduce symptoms.
Depending on the findings, the management discussion may focus on adjusting the load, modifying exercises and planning a gradual return to the person's usual training.
Example B: Shoulder pain following a cycling accident
Now consider someone who develops shoulder pain following a cycling accident.
The symptoms may appear similar, but the history is different. The assessment needs to consider the impact of the accident, whether further medical evaluation is necessary, the person's current movement capacity and whether they are worried about repeating the movement that caused the injury.
The return-to-activity plan may therefore need to account for both physical recovery and confidence in movement.
These examples illustrate why the diagnosis, circumstances of injury, functional limitations and personal goals matter more than treating a symptom in isolation.
They are illustrative clinical scenarios based on the types of cases Lucile encounters, not a guarantee that any particular treatment will produce a specific result.
For active people in Vancouver, this individualized reasoning can be particularly relevant when balancing work, exercise, outdoor recreation and recovery.
Explore Bonjour Osteopathy's sports injury care to learn more about the clinic's approach.
6. Your First Appointment Is Also About Trust and Consent
Not everyone arrives at an osteopathy appointment with the same expectations.
Some people have previously visited a chiropractor and are accustomed to quick adjustments. Others have experience with massage therapy and expect a session focused primarily on hands-on treatment.
An osteopathy appointment may involve more discussion, movement assessment and explanation before the practitioner decides which techniques are appropriate.
The exact format varies according to the person and their needs. The important point is that the session should not be a predetermined sequence of techniques applied to everyone.
Why Lucile does not automatically begin with hands-on treatment
Lucile places particular importance on establishing a trusting relationship before using touch.
If she feels that the necessary rapport has not yet been established, she does not consider hands-on treatment an automatic next step.
This is especially important in trauma-informed care, where safety, transparency, collaboration and the person's ability to make choices are central principles.
For a patient, this means having the opportunity to ask questions, understand what an examination involves, discuss boundaries and decline or pause a technique.
Touch should be explained and agreed upon. Consent is ongoing, and a person can change their mind at any point.
A trauma-informed approach does not require someone to disclose a traumatic experience. It means respecting their preferences and creating an environment in which they can participate without feeling pressured.
These principles are reflected in the US Substance Abuse and Mental Health Services Administration's guidance on trauma-informed approaches.
What if you are not comfortable with a particular technique?
You can say so.
Lucile can discuss alternatives, adapt the assessment or, when appropriate, proceed without hands-on treatment at that stage. The approach should be guided by your needs, comfort and informed consent.
The objective is not to persuade you to accept a technique. It is to understand what may be appropriate and work collaboratively towards your goals.
7. Why Your Lifestyle and Personal Goals Matter in Vancouver
Lucile's own interest in outdoor activities has influenced her understanding of the people she works with.
She has long enjoyed physically demanding outdoor pursuits and has also taken an interest in the demands of gym-based training. Her clinical experience includes working with people who participate in activities such as golf.
This experience helps her appreciate that an injury is not just a symptom. It can mean missing a training session, struggling to return to a favourite sport or changing an activity that is an important part of someone's identity.
For one person, success may mean returning to hiking without constantly worrying about their shoulder. For another, it may mean managing discomfort while working at a desk or feeling more confident during everyday movement.
Lucile has also observed that some of her Vancouver patients arrive highly informed, having already consulted several practitioners. Others seek support with recurring tension, stress or the pressure they place on themselves to keep improving.
These are observations from her own practice, not a description of every Vancouver patient.
They nevertheless highlight why asking about your priorities matters. A treatment plan should be relevant to what you want to do, not simply to a list of symptoms.
8. What Should You Expect After Your First Osteopathy Appointment?
By the end of the assessment, the aim is to have a clearer understanding of your symptoms, the factors that may be contributing to them and the options available to you.
Depending on your presentation, your appointment may include:
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A detailed discussion of your symptoms and health history.
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Observation of posture, breathing and movement where relevant.
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A physical assessment tailored to your complaint.
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An explanation of the findings and any uncertainties.
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A discussion of suitable treatment options and practical next steps.
Hands-on treatment may be included during the first appointment when appropriate, but the assessment and discussion help determine what is suitable.
You should also feel able to ask questions. What does the practitioner think may be contributing to the problem? What are the realistic goals? Are there movements or activities you should modify? Is further medical assessment advisable?
An osteopath should not promise that every symptom can be explained or resolved through manual treatment. Sometimes the most useful outcome is a clearer understanding of the problem, a practical management plan or a recommendation to consult another healthcare professional.
At Bonjour Osteopathy, Lucile's approach is built around understanding the person, adapting the assessment and involving the patient in decisions about care.
The aim is not to find a magical technique. It is to bring together relevant information, clinical reasoning, appropriate treatment choices and the patient's active participation.
Book Your First Osteopathy Appointment in Downtown Vancouver
If you are experiencing persistent tension, shoulder discomfort, back pain or a movement limitation that is affecting your everyday life, an individualized assessment can be a useful starting point.
At Bonjour Osteopathy, Lucile Delorme takes the time to understand your history, your current concerns and what you would like to get back to doing.
Looking for an osteopath in Vancouver? Bonjour Osteopathy is located at 700 West Pender Street, Suite 303, 3rd floor, Office 8, in downtown Vancouver.
Learn more about General Osteopathy at Bonjour Osteopathy or contact the clinic to book an appointment.
This article is for educational purposes only and does not replace a medical assessment or individualized healthcare advice. Seek appropriate medical care for new, severe or worsening symptoms, or symptoms that may indicate a serious condition.
Lucile Delorme
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